Decision Console
An identity verification tool built for manual review agents.
Decision Console is a comprehensive identity verification tool built for quick manual review decision-making. It aggregates identity data attributes such as phone, address, email, and IP to provide valuable insights and an actionable Identity Score so teams can make fast, informed decisions.
Use Cases: How Teams Use Decision Console
High-Risk Transaction Review
Assess the identity behind an unusually large order or account by reviewing the Identity Score and individual Attribute Cards.
Signup and Onboarding Review
Uncover fake identities by cross-checking multiple data points, like name, phone, email, address, and IP.
Shipping and Logistics Validation
Understand the physical distances between billing address, shipping address, and IP address to identify suspicious behavior.
Marketplace Trust and Safety
Protect your platform’s integrity by verifying the legitimacy of the people behind the profiles.
Features: Made for Manual Review
Identity Score
- An actionable 0–100 score that gives every reviewer the same instant read on identity risk, so decisions stay consistent and obvious approvals move fast.
Decision Summary
- Leverage AI-powered summaries to instantly identify key positive and negative signals, helping you decide whether to approve, reject, or further verify an identity.
Unified Attribute Cards
- Phone, address, secondary address, email, and IP in one scannable view that build the full picture and minimize tab-switching between tools.
Intuitive, Color-Coded Signals
- Green indicates verified data, while red indicates high-risk or invalid data. Reviewers know where to focus before reading a single data point.
Drill-Down Details Panel
- A single click opens the supporting data, identity linkages, and associated social profiles behind the signal, so reviewers can investigate without leaving the workflow.
Relative Distances and Map View
- Plots phone, addresses, and IP side-by-side with distance calculations, surfacing geographic inconsistencies at a glance.
Start verifying identities via manual entry or through the Trestle Link Builder — whichever fits your needs best.
- Link Builder
Use the Trestle Link Builder Google Chrome extension to automate input fields from invoices, order confirmations, and transactions.
How It Works: Input to Decision-Making
Input the Data
Insert the identity details into the clean Input Fields. At minimum, put a name and a phone or email address.
Verify the Identity
Press the Verify Identity button to run the check.
Assess the Decision Overview
Instantly review the 0–100 Identity Score and the details of each attribute.
Spot the Red Flags
Glance at the Attribute Details. Green means verified, red indicates misalignment or high risk (e.g., an invalid phone number or low IP trust).
Investigate Further
For misaligned or high-risk signals, click “View Details” to open the slide-out Details Panel for deeper review.
479M
Identities
1.03B
Phone-Name Linkages
1,000
QPS (up to)
99.99%
Uptime
Benefits of Using Decision Console
Drive operational excellence with a unified view of identity intelligence and standardized scoring. This approach minimizes the mental load on users and ensures consistency across reviews.
In a typical manual review, an analyst might have several different search tools open, copying and pasting a single phone number into each. Decision Console is built to be the single source of truth for manual reviews. By aggregating phone, email, address, and IP into one cohesive view, you reduce the mental load on your team and make faster decisions.
Manual review is known to be subjective, and what looks like a “red flag” to one analyst might not to another. The Identity Score (0-100) provides a standardized score for every review for quick decisioning, or as an indicator that further investigation is necessary.
Teams know exactly what the costs will be each month regardless of spikes in volume.
When volume grows too high, there’s an easy transition to our APIs, which are powering the data behind Decision Console.
Every interaction that is rejected or approved has a cost, so when a customer disputes a decision, teams need data to point back to. Decision Console provides Trust and Safety teams with the evidence to stand behind their decisioning.
Simple, Seat-Based Pricing
Seat-Based Pricing
$200
/seat per month
- Two-Seat Minimum: Start with two reviewers and add seats as your review volume grows.
- Full Console Access: Every seat includes the complete manual review workspace, no feature tiers.
Enterprise
Custom Pricing
- Subscription-Based Structure: Annual contract, billed monthly.
- Built for Teams: Includes seat-based access with dedicated user roles.
Ready to improve decision making for your manual reviews?
Stop wasting time trying to decide if an identity is risky or not. Equip your team with the tools they need to identify fraud and approve good customers and transactions with full confidence.