Tell us a little bit about yourself, background, and role. How did you land here?
My name is Tyler, and I was born and raised in western Washington, where I have lived for most of my life. The rain and evergreens feel like home. I have two boys (ages 2 and 5), full of life and energy who keep me on my toes – mainly because their legos are all over the floor.
I have a background in helping customers first and foremost. I learned early in my career that when you make a difference in someone’s experience, you have the opportunity to earn trust and build rapport that can last through every interaction that follows. I most recently built a customer operations team in a digital asset tax and accounting software company, and before that, I built and managed websites for small businesses.
When it was time to start looking for a new opportunity, I discovered Trestle. A small but effective team that was reaching for high ambitions. I was drawn towards the small team environment, as my last company had started small and grown large.
What does your daily routine look like?
Each day has been different so far. I find that I do some of my best work in that environment. It’s important to take stock of your day when it starts and ensure you have a plan, but you have to be prepared for curveballs and new needs throughout the day. Typically, I spend a lot of time updating my calendar to ensure I’m staying on track with my objectives but also leaving room for new types of requests to be completed.
What excites you most about Trestle?
I’m very excited about what the future holds. Trestle is on a trajectory that far outpaces the size and age of the company. We have the opportunity to harness that momentum and work closely together as a team with the same goal. This type of opportunity is rare to find, and I intend to take full advantage of this.
What Trestle value do you relate to most?
One Team – I often found myself longing for that small team environment again where each person has the opportunity to make an outsized impact. I’ve found that again here at Trestle, and I’m already orienting myself around the different capabilities of the team and how we can leverage each other to be successful.