Catch Risky Numbers and Boost Caller Reputation with Spam Check Add-on
Catch phone numbers tied to unwanted, spammy, or high-risk calling activity in real-time with Spam Checks. Screen inbound callers before they reach an agent, or check your own outbound numbers before spam flags drag down your answer rates. Add it to Caller Identification API with a single parameter.
Spam Check Use Cases
Risk Intelligence, Built for Scale
Simple Spam Detection
Every query returns one simple true or false value. No separate categories to manage or multiple data sources to stitch together.
Four Risk Types, One Output
Spam calls, robocalls, potential fraud, and high-risk caller reputation all roll up into the same actionable spam flag.
AI-Powered Risk Model
The model reads phone metadata, caller reputation, calling patterns, and feedback data to assess spam, robocall, and fraud risk and return a single consolidated signal that’s easy to rule on.
Add-on Available In Caller Identification API
Access Spam Checks via API integration or Batch Upload — whichever fits your needs best.
- API Integration
Add Spam Checks to your Caller Identification API calls with a simple parameter update.
- Batch Upload
Include Spam Checks when you upload CSV files for bulk verification. Select the add-on via checkbox and get results within minutes.
Benefits of Spam Checks
Nuisance and scam calls tie up agents who should be handling real customers. The Spam Check Add-on flags risky callers in real-time so you can route them to verification and keep your team focused on the interactions that matter.
Phone numbers flagged as spam get labeled or blocked, leading to low answer rates. Checking your numbers gives you early visibility into your caller reputation, so you can act before your performance drops.
Spam detection often means standing up your own model or onboarding another data provider. Spam Checks give you a caller reputation signal inside the Caller Identification API you already use.
Spam Checks inform the call without making it for you. Label, route, verify, suppress, or block based on your own policy, and keep the final decision in your hands.
Spam Check Add-on Pricing
Self-Service
+$0.005
/query
- Pay for only what you use
- Add to Caller Identification API
- Available via Batch Upload
Enterprise
Custom Pricing
- High-volume discounts
- Dedicated compliance support
- Custom integration assistance
- Advanced reporting options
- Priority access to new features
Frequently Asked Questions
For real-time caller workflows, run a check every time you query Caller Identification API. Caller reputation shifts as numbers get reassigned and calling behavior changes, so the freshest read comes from checking at the point of contact.
Across our customers, we see roughly 0.3% to 2% of numbers flagged as spam. Your rate depends on your list source, traffic channel, number type, geography, and use case, so set a baseline for your own account once the add-on is enabled.
Plenty of lookups only need caller name, brand, or identity context, and spam risk runs through separate AI-powered processing. We enable Spam Checks per customer, so you turn on the signal only when you need it.
No. Spam Checks are a caller-reputation and risk signal, not a DNC check or a litigator check, and they don’t guarantee a caller is or isn’t legitimate. Keep applying your own compliance and call-handling policies, and pair Spam Checks with the right tool for each job.
Reach out to your Customer Success Manager, or contact us at support@trestleiq.com.
Protect Your Caller Reputation Today
Talk to our team about enabling Spam Checks on your account.