Trestle for
Communications

Power every interaction with real-time phone intelligence and verified identity data.

Ensure high-quality traffic, mitigate risk, and improve connection rates. Trestle provides the real-time identity APIs needed to transform a phone number into a rich profile of actionable data. If you are optimizing outbound dialing or streamlining inbound routing, Trestle’s authoritative data ensures your customers reach the right people at the right time.

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Typical Communications Use Cases

Inbound Call Routing

Use Caller Identification API to identify who is calling and route them to the appropriate agent based on their location or demographics.

Lead List Hygiene for Customers

Offer your users the ability to automatically validate, verify, and enrich their contact lists to ensure they aren’t dialing bad numbers.

Agent Screen-Pops

Fuel your dialer’s UI with real-time name and address data, giving agents the context they need for a personalized greeting and efficient routing.

Problems -> Solutions

CPaaS providers face rising pressure to connect with the right people while avoiding compliance risk and wasted resources. Accurate, contactable phone data ensures every call, whether inbound or outbound, is more likely to connect and convert.

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“I have high churn due to low answer rates, and my customers’ calls aren't getting through because their data is stale.”

Use our Phone Activity Score to prioritize higher-activity numbers and skip the ones that are likely inactive or disconnected.

“I got fined for calling unknowingly reassigned numbers.”

Get the most up-to-date information on a phone and see whether the line type is fixed or non-fixed VoIP, landline, or mobile.

“People aren’t answering numbers they don't recognize.”

Enrich every call with accurate CNAM and identity data to build trust between the caller and the recipient.

Features

Reverse Phone Enrichment

Identify the person behind the number and verify their information, like email, address, and demographics. 

Confidence Signals

Indicates confidence that the person is who they say they are so businesses can automate accept/reject and routing decisions.

Real-Time Phone Validation

Reject bad or disconnected phone numbers instantly with Phone Activity Scores.

Name Hint Matching

Improve match accuracy when there are multiple possible owners attached to a number.

Low-Latency & Built for Scale

Built for high-volume telecommunications environments where every millisecond and the ability to scale matters.

Authoritative Data Sources

We get out data from top-tier sources for maximum accuracy, coverage, and reliability.

Products for Communications Teams

Ready to boost your connection rates?

Join the leading CPaaS companies who use Trestle to power millions of high-trust interactions every day.

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