Trestle for eCommerce
Catch more fraud without blocking real buyers.
Trestle assesses the identity behind every signup and order, so your team can clear good customers fast and catch the ones worth a second look. Real buyers check out without friction, and risky orders get caught before completion.
Typical eCommerce Use Cases
Approve Good Customers Quickly
Clear low-risk shoppers at checkout so legitimate orders keep moving and your conversion rate holds.
Screen New Accounts with Ease
Know whether a real person is behind each new account before they ever place and order, and keep fake signups from piling up.
Flag Risky Orders in Real-Time
Hold risky orders for a closer look while letting real customers’ purchases move right through with no friction.
Problems → Solutions
Verified identity intelligence is necessary for secure eCommerce operations. Without real-time visibility into transaction risk at the point of checkout, teams are left guessing and paying for it in chargebacks and lost customers.
“We approve an order, then eat the chargeback weeks later.”
Decision Signals API catches risky transactions in real-time. Identity Score condenses valuable signals into a 0-100 value you can rule on.
“Real customers keep getting declined, and we never hear from them again.”
Positive identity signals tell you when a shopper is exactly who they claim to be, so you can quickly approve more good orders.
“Our review queue is a mess of open tabs and no way to document our decisions.”
Decision Console puts every identity signal in one workspace, so your analysts decide faster and leave a clear record of why.
“Fake accounts drain our promos before we even notice.”
Primary and secondary linkages between name, phone, email, and address data help catch disposable and recycled identities at account creation.
Features
Actionable Identity Score
Score the identity behind any order on a 0 to 100 scale, with a lower score indicating a riskier identity.
70+ Identity Signals
Name, phone, email, address, and IP signals read together as one complete risk picture.
Identity Cross-Checks
See whether the name, phone, email, and address on an order point to the same identity for primary and secondary contact information.
High-Risk Attribute Detection
Flag temporary emails and non-fixed VoIP numbers that fraud rings rely on.
Manual Review Workspace
Decision Console is built to give manual review agents a clear read on the positive and negative signals behind an identity, plus any social profiles linked to the contact.
Built for Checkout Speed
Low-latency responses so screening never stalls a real customer’s purchase.
Solutions for eCommerce Teams
Decision Console
See every identity signal in a workspace built for the manual review workflow.
Decision Signals API
Automatically assess transaction risk across 70+ identity signals in a single API call.
Ready to stop fraud without losing real customers?
Trestle helps you approve the customers you want and catch the orders you don’t. See how it fits your checkout and review queue.